Introduction

At Aeri AI Assistant, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Data

Name and contact information (email address, phone number)
Account credentials and authentication information
Billing and payment information
Profile information and preferences

Usage Data

IP address and device information
Browser type and version
Pages visited and time spent on our platform
Usage patterns and interaction data

Content Data

We collect and process content you create, upload, or share through our services, including files, documents, and communications.

How We Use Your Information

To provide, maintain, and improve our services
To process transactions and send related information
To send administrative information and updates
To respond to your inquiries and provide customer support
To detect, prevent, and address technical issues
To comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and payment processing.

Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Employee training on data protection

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access your personal data
Right to rectify inaccurate data
Right to erasure (right to be forgotten)
Right to restrict processing
Right to data portability
Right to object to processing

Cookies

We use cookies and similar tracking technologies. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email:contact@aeri.ai

Address: 123 Innovation St, San Francisco, CA 94105